Frequently Asked Questions

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

The festival is run by local companies and volunteers – it’s a local community event with local people involved – so we ask people to please be kind.  We are all working hard to make the festival a fun way for us to get together and enjoy country music from some of the best in the business so relax, have fun and enjoy yourselves! 

(Port Hedland Only) What happens if I have lost my tickets or have an issue with my tickets?

The gate staff will be able to assist with any ticket issues.  Additional enquiries are to be directed to redcountry@coongan.com.au for assistance. 

(Newman) The festival is a free to the community / no alcohol / family friendly event.

Is it a family friendly event?

Absolutely! There is a kid’s zone with activities, jumping castle, face painting and colouring in to keep the young ones entertained!

All vendors will have the option to pay in cash or EFTPOS. Please note that there is not an ATM at the venue so if you are hoping to use cash then you will need to arrange that before you get to the venue.

What time do the gates open?

Gates open at 12 noon and the festival runs until 10pm

There will be security at the venue at all and bags will be checked on arrival to ensue no-one is bringing in alcohol or glass. Remember security are there to keep all festival patrons safe and happy! 

Is there seating available?

Seating is limited, so bring a chair, sit back, relax and enjoy the music!

Can we bring our own food and alcohol?

There are a number of food vans available to purchase meals, but you can also bring your own snacks as long as you don’t bring any glass or knives into the venue.

Alcohol is NOT ALLOWED to be brought into the venue.

Cash and EFTPOS are available from all food vans and the bar (Port Hedland only). 

There is a range of musician merchandise (hats, t-shirts, stubby coolers and CD’s) and country western clothes/boots available for sale. 

Are dogs allowed?

No, unfortunately our insurance does not allow for pets of any kind within the venue during the festival.

There is limited parking at the venue, so you are welcome to drive or take taxis or get dropped off in front of the venue.

If we haven’t answered your question above, please get in touch by contacting us

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